Remote Customer service Jobs • Client Management

As a key role on the Customer Success Team, you will support our clients in their digital training strategy through the 360Learning platform. You will lead the setup and support for clients across our North American markets during the launch of their new collaborative learning software. Your main goals will be to ensure the renewal of contracts and the business impact of our solution is in line with the clients’ business objectives.

As a Customer Success Manager on our HPDH team, you’ll serve as a trusted partner to clients in the Health Plans and Digital Health space, driving engagement and ensuring long-term success. You will act as the main point of contact, aligning client goals with H1’s capabilities and guiding process improvements. You will also build strong stakeholder relationships to drive adoption and share feedback.