Remote Customer service Jobs · Client Management

The Customer Success Manager will manage a portfolio of clients using HubSpot’s CRM, marketing, sales, and service tools. Responsibilities include building strong client relationships, understanding their needs, and ensuring they get maximum value from HubSpot products. The role requires close collaboration with sales, marketing, and customer success teams to provide exceptional service and drive client growth.

As a Personal Lines Client Manager at Trucordia, you will perform diverse responsibilities which ultimately help us succeed in providing extraordinary customer service to our customers. Duties include day-to-day account management, identifying insurance opportunities, operating the agency management computer program, and actively closing sales.

In this role, you’ll lead client relationships from onboarding through renewal. You’ll serve as the main point of contact, guiding clients through all processes. Your ability to communicate clearly, manage timelines, and leverage automation tools will be essential to keeping projects on track and clients excited.

This role involves leading customer engagements, ensuring customer success, applying technical knowledge, developing standard processes, and building strong relationships with customers and colleagues. The successful candidate will share our team's passion for ensuring customer success and will be offered career development opportunities within one of the fastest growing software companies in the world.

As the retail landscape evolves, the line between online and offline shopping is increasingly blurred. As Consumer Panel Consultants, you'll play a critical role at NielsenIQ by helping clients maximize the value of our consumer panel data, delivering consulting, analysis, and actionable insights to guide them through informed business decisions. Build strong relationships with internal stakeholders to drive customer satisfaction through impactful analysis.